The No Knives Better Lives National (NKBL) Delivery Team is based within YouthLink Scotland. YouthLink Scotland is the national agency for youth work. You can find out more about us here https://www.youthlinkscotland.org/about-us/
If you have any questions about what we have set out below or would like to request a change in how we handle your personal data then please contact us at email@example.com
Personal information is anything that can identify you, for example your name, email address, how you found out about our services, or how you’ve accessed our sites. We collect information about you if you have:
In this policy we will go through each of these areas and explain how we collect your personal information and use it.
When you subscribe to our newsletters or emails from us, we require:
We will collect this information as part of your subscription to our mailing lists.
A subscription to our mailing lists means that you will automatically receive email updates. We will not email you unnecessarily or for a purpose that is not related to the business of NKBL.
Our use and storage of personal information for email marketing and communications is based on your consent for us to do so. Therefore you will only receive emails and other information that you have consented to receive. We make sure that our consent process is double-opt in, which means that your consent is validated before we send any communications to you.
You may withdraw your consent at any time by using the ‘unsubscribe’ link on any of our newsletters.
If you unsubscribe from our emails or withdraw your consent for us to use your personal information in this way, we will retain your information within our systems to prevent emails being sent to you by us. We will retain this information only for as long as we require it for these purposes.
Our emails may, from time to time, contain links to and from the websites of third parties. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
When you register as a student, we require:
We will collect this information as part of your student registration. We will retain this information only for as long as we require it for these purposes.
The use and storage of any personal information relating to The Learning Hub is based on the legitimate interests of the company. The legitimate interests we are pursuing are the operation and provision of services to our students.
You may withdraw your consent at any time by deleting your student account. You can do this by emailing firstname.lastname@example.org.
Accessing our website
For security purposes, we do collect some personal information about you, for example, your IP address. This is so that we can block someone if they try and get into our site.
Browsing our website
Whilst using our website we collect anonymous information about your browsing session to help us improve our website. We are committed to ensuring that this information is collected, stored, and used in an ethical way that observes UK data protection legislation.
We use a tool called Google Analytics to collect this data. All of the data is stored securely on Google’s servers. In order to track your browsing across sessions, Google analytics will place a ‘cookie’ on your machine (a small text file that websites use to track and remember information across several browsing sessions). You can tell your web browser not to accept cookies if you don’t your data to be collected in this way (refer to your web browser’s help file for more information).
The data we collect includes the pages that you visit on the website, the number of times that you visit them, your operating system, your screen resolution, the version of your web browser and the country you are visiting from.
This data helps us:
Sometimes we may ask you to provide us with your personal information on our website if you are subscribing to services advertised via our website such as the Newsletter or to book onto an event. When you use these elements of our website, we may require:
We will use this information:
The use and storage of any personal information within the website will be based on legitimate interests. The legitimate interests we are pursuing are the operation of our website and provision of our services.
We will retain this information only for as long as we require it for these purposes.
We will store information you provide to us on our secure servers or on secure servers provided by our service providers. All data will be stored within the EEA or with service providers that are compliant with the EU-U.S. Privacy Shield Framework.
Linking to other websites
Our website may, from time to time, contain links to and from the websites of third parties. You can also share articles or features of our website through other sites such as Facebook or Twitter. If you follow a link to any of these websites, please note that these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. Please check these policies before you submit any personal data to these websites.
When you attend one of our events, we require:
We will collect this information as part of your confirmation of attending an event. We also ask for information on any special requirements to assist people to attend the event. This information is optional. We use it in order to meet any specific needs that you have in order to remove any potential barriers to your participation as part of our commitment to equality and diversity.
Our use and storage of personal information in relation to events is based on your consent for us to do so, and this is indicated by a tick box ‘opt-in’ at the bottom of the booking form, either through our website or through an external platform (please see below). By opting in to booking a place at one of our events, you also enter a contractual basis which may include cancellation fees for late withdrawals.
We use this personal information to effectively organise and administer the event. Personal information will only be shared with other organisations where it is necessary to do so for this purpose. This includes, for example, providing the names of attendees to venues we are using.
We will retain this information only for as long as we require it for these purposes.
We may use external platforms to manage some of our events. Such platforms may be located outside the EEA, however any such platforms shall be compliant with the EU-U.S. Privacy Shield Framework. Eventbrite and Survey Monkey are two of the platforms that we use.
If you attend our events as part of the group of presenters, sponsors or speakers, we may note your involvement in our emails relating to the event and on communication platforms, including social media. Such platforms may continue to store and use personal information according to their own processes.
If you have signed up as a member of NKBL network we will ask you for:
The use and storage of any personal information relating to our networks is based on the legitimate interests of the company. The legitimate interests we are pursuing are the operation and provision of services to our network members.
We may ask you to take part in research to evaluate either our services, website or activities related to the work of the YouthLink Scotland. This means we may ask you for your personal information such as:
We will only contact you about your responses if you have consented to being contacted. All results that we publish will be anonymised unless you consent to be identified for any particularly reason (for example you want to provide a quote in support of our work).
We do not provide any personal information to third parties for commercial purposes, so we will never rent or sell your personal information to other organisations.
If you have given us permission to contact you, we may pass on your details to third party companies and/or individuals to perform certain functions on our behalf (including delivering events, sending postal mail or email, academic/research projects related to our work, delivering certain aspects of our service, and processing card payments). If they require access to your personal information then we will make sure that:
We may also share your personal information with a third party if:
Where we use or store personal information relating to you, you have the following rights:
These rights apply to certain situations, but do not apply to others. The Information Commissioner’s Office’s guidance on each of the rights can be found here. If you do want to exercise any of these rights then please contact us at email@example.com
We take any suggestion of a personal data breach seriously and will fully investigate it. As per the requirements of GDPR, we will alert the ICO within 72 hours if we believe a breach has occurred, and depending on the circumstances, also contact those who may be impacted.
You can learn more about the obligations of organisations regarding personal data breaches on the ICO’s website here
Where we feel it necessary in the event of a breach, we may employ an external independent consultant to assist our Data Protection Officer to investigate the matter.
If you are concerned about any aspect of our processing or personal information, please contact us at firstname.lastname@example.org
Should we fail to resolve your concerns, you have the right to complain to the Information Commissioner’s Office.
Please read this notice carefully and contact us if you have any queries by emailing us at: email@example.com
We reserve the right to change this Privacy Notice from time to time and suggest therefore that you review it periodically. We will make sure that if we do change this policy then it will be in accordance with GDPR.
This version of the Privacy Notice was last updated on 30 August 2022.